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Technical Sales Representative (Remote/USA)
Compensation:Negotiable. Base Pay + Commission Pay
Experience:All experience levels with a chemistry background will be considered
Hours:8 AM - 5 PM Monday - Friday, No Weekends
Job Description
The Technical Sales Representative is responsible for developing and maintaining a strong customer base. This role combines technical knowledge with relationship-building and sales execution to support existing customers and identify new business opportunities for Epic Resins’ epoxy and polyurethane materials.
This position will begin with in-depth training on Epic Resins’ company operations, materials, and processes to ensure a strong foundation and long-term success in the technical sales role. The Technical Sales Representative works closely with customers and internal teams to deliver effective solutions and drive sustainable growth.
Minimum Qualifications:
- High School diploma or equivalent
- Valid Driver's License and an acceptable Motor Vehicle Record
Preferred Qualifications:
- Technical sales or field sales support experience
- Experience in the epoxy and urethane formulating industry
Special Requirements:
- Willingness and ability to travel as required
Duties and Responsibilities:
- Prospect and develop new business through networking, market research, and active sales outreach
- Manage and grow the assigned customer base while establishing business goals
- Conduct sales calls, make in-person visits, and maintain strong relationships with decision-makers
- Respond to customer inquiries and resolve service issues to serve our customers
- Identify customer application needs and recommend appropriate Epic Resins materials and process improvements
- Provide technical support by identifying and helping resolve customer challenges
- Gather and communicate customer requirements to our Lab and internal teams
- Maintain an accurate and up-to-date sales pipeline, customer records and activity
- Coordinate customer quotations and work closely with Sales Manager, Purchasing, and Operations to ensure accurate lead times, inventory and customer satisfaction
- Communicate clearly with internal teams and customers to ensure alignment on account activity and next steps
Knowledge, Skills and Abilities:
- Strong technical aptitude with the ability to communicate information clearly
- Excellent relationship-building and negotiation skills
- Effective written and verbal communication skills
- Strong organizational skills with the ability to prioritize
- Working knowledge of Microsoft Office Suite and internet-based tools
- Honest, reliable, detail-oriented, and customer-focused approach
Benefits:
- Medical (Epic Resins pays up to $1,500 of deductibles), Dental, Vision, and Life Insurance
- 401k with Company Matching
- Annual Bonus Program and Monthly Fuel Reimbursement
- Paid Time Off after First Year Worked
