Air Filters OEM Looks to Epic Resins for Air Filter Adhesive Solution
Epic Resins’ Lands an Air Filter Industry Client using Exceptional Customer Service, Quick Production Turnaround, and Knowledgeable Hands on Training for Polyurethane use
Before coming to Epic Resins, an OEM of air filters found themselves frustrated with both of the polyurethane compounding manufacturers their equipment supplier had referred to them. After a great deal of poor customer service and no active response from either of the recommended companies, the air filter manufacturer began looking for a better solution. Epic Resins was able to provide a prompt, customer friendly response to their need for an air filter adhesive solution.
Following a detailed phone conversation, the knowledgeable Epic Resins team was able to address the formulation needs of this air filter manufacturer. Knowing:
- The air filter was to be used for industrial dust filtrations applications and eventually off road vehicle emission filtration;
- The adhesive was to be used to bond to galvanized steel end caps;
- The polyurethane needed to withstand a certain temperature range; and
- The polyurethane needed to be able to handle pressure drops,
Polyurethane Filter Adhesive Solution With Quality Customer Service!
Epic Resins established that their Epic S7463 polyurethane was the best polyurethane filter adhesive solution. The Epic S7463 is a moisture and chemically resistant polyurethane that can withstand the required temperature range, is process friendly, and has various gel times which can be used according to production needs.
Once the proper polyurethane was determined, the Epic Resins team went onsite to demonstrate the polyurethane compound. Epic Resins trained the OEM employees on how to properly mix and use the Epic S7463 polyurethane. More than just demonstrating the proper mixing techniques, Epic Resins trained employees on how to recognize and resolve problems that are often encountered when using meter, mix, and dispense (MMD) equipment. Epic Resins demonstrated common mixing issues such as off ratio static mixing, making it easy for employees to identify striations first hand. Epic Resins established quality control check procedures with employees, training them on when and how to gauge hardness. With hands on training and business to business communication, Epic Resins was able to assist the air filter manufacturer in developing a successful production process that met their immediate needs.
On-Site Production Process Planning To Improve Manufacturers Result
Within a short period of time, Epic Resins was able to get this air filter manufacturer up and running with a quick product turnaround and unequaled customer service and support. Epic Resins was able to quickly build a long lasting business relationship with this air filter manufacturer through quick responsive communication and on-site support.
The Epic Resins team of knowledgeable formulator professionals works closely with OEM's and equipment suppliers throughout the entire production process to ensure product and manufacturing process success. No matter what your application, Epic Resins will custom formulate a polyurethane or epoxy resin product to meet your exact adhesive needs. Contact Epic Resins today at 800.242.6649 or Request A Quote for a filter adhesive formulation designed for your demanding application.