Air Filters OEM Looks to Epic Resins for Air Filter Adhesive Solution
Exceptional customer service, quick production turnaround and hands-on training seal the deal
An air filter OEM was frustrated with both of the polyurethane compounding manufacturers that their equipment supplier had referred to them. After a great deal of poor customer service and no active response from either of the recommended companies, the air filter manufacturer began looking for other options. Epic Resins was able to provide a prompt, customer-friendly response to their need for an air filter adhesive solution.
Following a detailed conversation, the knowledgeable Epic Resins team was able to address the formulation needs of this air filter manufacturer:
- Used was for an industrial dust filtration applications and eventually for off-road vehicle emission filtration
- Adhesive was to bond galvanized steel end caps
- Polyurethane needed to withstand a certain temperature range
- Polyurethane was to handle pressure drops
Polyurethane Filter Adhesive Solution With Quality Customer Service!
Epic Resins established that S7463 was the best filter adhesive solution for this application. Epic S7463 is a moisture and chemically-resistant polyurethane that can withstand the required temperature range, is process-friendly, and has various gel times which can be used according to production needs.
Once the proper material was determined, the Epic Resins team went on-site. Epic trained the OEM employees on how to properly mix and use the polyurethane. More than just demonstrating proper mixing techniques, Epic trained employees on how to recognize and resolve problems that are often encountered when using meter, mix, and dispense (MMD) equipment. They also demonstrated common mixing issues, such as off-ratio static mixing, making it easy for employees to identify striations firsthand. Quality control check procedures were also established with employees, training them on when and how to gauge hardness. With hands-on training and business-to-business communication, this air filter manufacturer developed a successful production process that met their immediate needs.
On-Site Production Process Planning To Improve Manufacturers' Results
Epic Resins was able to quickly get this air filter manufacturer up and running, with a fast turnaround and unequaled customer service and support. A long-lasting business relationship was built through responsive communication and on-site support.
Epic's team of knowledgeable professionals works closely with OEMs and equipment suppliers throughout the entire production process to ensure product and process success. No matter what your application, Epic can formulate a polyurethane or epoxy product to meet your exact specifications.